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5 / 18 / 12
Categories
Rebranding Your Business


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Blast from the Past: The Four Red Light Factors For Your Business Brand

Where I live, there are 4 traffic lights between my house and the main road. So, before I can really get on my way in any journey, I usually have to stop, no matter where I’m going. Some days, I even have to stop and wait at all 4 lights. All this stopping and waiting gets tiresome—but it pays off by getting me safely to my destination.

Branding your business can be a lot like these traffic lights. There are certain things you must decide before you can really get started on the fun part—drawing your logo and designing your marketing materials. Frustrating, but making these decisions is a necessary part of making sure that you will create your brand correctly.

Making decisions about the 4 following Brand Definition factors does make you stop and wait a bit but ensures that you proceed through the branding process safely and create a brand that will help your business to reach its goals safely and comfortably.

Red Light 1: Who You Are

You need to know what your business’s personality is, and how it is different from your personality. Which is always a tough question for a very small business of one or two people to answer. Ask yourself which pieces of your personality get shown to your clients and which you reserve for friends and family.

Also, you have to know why you’re in that particular business. Is it because of your expertise or a feeling that you get from working with your customers? What are you trying to create for your customers? For yourself?

If you’re clear of your personality and your motivation in your business, then you will be able to be clear when communicating that to your audience.

Red Light 2: What You Do

You can’t create your brand until you know what types of services or products you’ll be offering. What do you do for your clients?

You also need to know what formats you’re offering those in. Are you doing consulting services, offering group trainings, or selling online products or a product that needs to go on the shelf? You may be selling several of those options, and if that’s the case, is there one format that you’ll concentrate on over the rest? Marketing online products is often a very different project than marketing consulting services, so knowing what you’re selling can help inform your brand.

Red Light 3: What Makes You Different

In order to figure this one out, you have to first look at who your competition is. And “I don’t have any” isn’t a valid answer—that’s a very idealistic way to look at things!

You may think that what you do is utterly unique, but your clients don’t see it that way. They’re always going to be doing research on a few different ways to solve whatever problem they’re having—so while you might think that you’re unparalleled, that’s rarely the case in your clients’ eyes (unless they’ve come to you on a very strong referral).

So, you have to find your competitors—or at least those companies that your clients have you quote against—and then figure out what their Brand Definitions are and how your business is different.

Red Light 4: Who You Can Best Help

To create your brand, you have to know who will be looking at it. Once you know who your audience is, you can take the first 3 red lights and write and design expressly to communicate those factors to that specific audience.

This is another area where entrepreneurs are a bit idealistic and like to say “But, everyone’s my target audience!” While that’s a nice thought, if you try to create a brand and marketing materials that will appeal to everyone, you’ll wind up with bland materials that won’t really work for anyone.

Think about the clients that you’ve had the best results with—and the best relationship with. You want to work with clients who you can really help and who are easy to work with as well.

Now, this process may be hard for people who are just starting their businesses to go through, but that doesn’t mean that you can run through these red lights in order to create your brand. Instead, consider just creating some temporary materials until you have at least 6 months to a year in business to look back on to see what habits you’ve established and how your business really turns out.

Even though waiting to figure out these red lights may be frustrating, it will pay off by building a brand that will get your business to its goals safely and comfortably. Once you’ve turned all of these red lights to green by answering these questions, you’re ready to move on to the “fun” part of designing your brand—drawing your logo and marketing materials.

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If you're new here, you may want to grab my free Inviting Branding Interactive eBook. Thanks for visiting!


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5 / 15 / 12
Categories
Branding


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The Unbelieveable Promise

Every brand starts with a promise.

What you’ll do. What they’ll get. How you’ll help them. What they’ll feel like.

And, as we’ve all learned from campaigning politicians, it’s easy to make a promise. Harder to get people to believe your promise.

Here are a few ways to make better promises in your brand:

1. Get specific. The more general your promise is, the less people will believe you. Go into detail when you’re writing your offer so that people understand exactly what you’re promising.

2. Buff up your expertise. Research. Create thought leadership. Talk with other experts. Become believable by being able to talk all about it.

3. Start small. If you begin with a littler promise, and deliver on it, you’ll gain credibility. Plain and simple.

4. Tell people what you’re NOT promising. Let them know what you won’t do. Where the edge of your promise is. When they should go look for someone else. Setting the boundaries of the promise is very respectable.

5. Ask for feedback. Have someone else read your materials or listen to your explanation and find out what they think you promised. See if their interpretation is in line with what you meant.

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5 / 14 / 12
Categories
Stunning Marketing Materials


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Business Card Giveaway – Win Free Card Printing!

You know how very much I dig giving away presents… and today’s a happy day on that front.

The very nice people at PrintRunner have offered to give away a set of brand-spanking-new business cards to one of my readers!

All you’ve got to do is to post a comment below and tell me… whether or not you’d put your free gift on the back of your business card and why. Check out this post about putting your gift on the back.

The big winner will be announced on May 29, 2012.

 

Here’s the story on the prize!

2 x 3.5″ standard size Business Cards – 2×3.5 (Standard)
250 cards, full color both sides
Nice paper - 14 pt. UV Coating on Front, 14 pt. UV Coating on both sides
No Proof or rounded corners (sorry…)

*Giveaway is open to US Residents only, ages 18 years old and above.

Print online with Printrunner.They print business cards that look professional and expensive at an affordable rate.
Thank you to PrintRunner for providing us this giveaway! And, to be all upfront about it and all, I will also receive a set of business cards for hosting this.

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5 / 13 / 12
Categories
Free Gifts


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Do You Give It Away On Your Business Card?

If you don’t, then why not?

The back side of your card is the perfect place to offer a free gift.

Offering a free gift on your card lets you:

  • Start your new relationship with generosity
  • Give your new contact an easy way to experience your business
  • Give your new client a better understanding of what you do
  • Grow your list (if you want to… otherwise, you can give it away without asking for people to opt-in)

How to do it elegantly:

  • Create a gift that is truly a gift (not just a thinly-veiled sales pitch or a thing that makes the person experiencing it feel bad about where they’re at)
  • Put up a web page describing your gift
  • Make it easy for people to sign up to get that gift – OR offer it with no sign-up at all, if you choose to go in that direction
  • Create a very short description of your gift and call to action for the back of your card. Keep it short so that you can still design the back of the card beautifully and it doesn’t look cramped with an overwhelm of words.
  • You may want to call attention to the gift (as appropriate) when you hand out your cards so that people know they’ve got something to look forward to, waiting for them

What to give away:

  • Whatever you give away on your website.
  • Something special and unique that only business card holders can get.
  • A surprise.
  • Something that changes from time to time.
  • Your summit. Your report. Your advice. A recording. Your manifesto. An inspiration. A video series. A quote or question-of-the-day email. A short course. A long course. A sneak peek.
  • Whatever you can imagine!

Want to try this approach? Look out for tomorrow’s post (spoiler alert: I get the honor & privilege of giving away some free business card printing. How cool is that?)

 

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5 / 7 / 12
Categories
Branding


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Your “Brand” Isn’t What You Think It Is…

I’d love to set the record straight, once and for all.

Your brand is not:

  • Your logo
  • Your website
  • That fancy thing you say when people ask “what do you do”?
  • Your company name
  • Your color palette
  • Your social media profiles
  • Your tagline
  • Your domain name
  • Your headshot
  • The way you dress + present yourself

All those things are expressions of your brand. But any one piece from the list above is not your brand.

Your brand is the way your clients think about you, feel about you and see you. It’s their perception of you. Your brand lives in your clients’ minds.

So how do you build your brand without resorting to icky mind-control tactics?

1. Set out a brand strategy – how you’d like t o come across. In a perfect world, how would your clients see you? Think about you? Feel about you?

2. Decide what you’d like to communicate through your brand – through the words, pictures and experience of doing business with you. (Notice that you’re communicating in all sorts of ways.)

3. Narrow what you want to say through your brand down to 3-5 basic concepts.

4. Ask your clients how they perceive you. Ask them what words and phrases come to mind when they think about you. See if this matches up with those 3-5 concepts you’re wanting to say.

5. See what you can do to bring what you want to say and your strategy ever-closer to how your clients perceive you. Close that gap by improving the expressions of your brand.

 

Let us know your 3-5 words in the comments below!


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